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How to download the TAG App on iOS devices

(as of 23 May 2016)

Using your iOS mobile device and its Safari browser, go to the TRADOC App Gateway URL: (if you receive a white-screen-of-death, make sure your Ad Blockers i.e. Purify, Crystal, etc. are turned off).

Select the ‘I don’t have a CAC tab.
Sign in using your AKO username and password.

Step 1:

  • Tap the ‘Install DoD Root Certificate‘ button.
  • Within the Install Profile screen tap ‘Install’.
  • Enter your mobile device’s pin (if any).
  • Within the Warning screen tap ‘Install’.
  • Install Profile – tap ‘Install’.
  • Within the Profile Installed screen tap ‘Done’.
  • (Finished loading the certificate).
  • (Return to the already opened TRADOC App Gateway page in your Safari browser).

Step 2:

  • Tap the ‘Install the TAG App’ button.
  • would like to install TRADOC App Gateway (TAG) iOS - tap ‘Install’.

(Return to your home screen. Once the TAG App is downloaded you will see a new TAG app with the Army star & shield logo).

Step 3:

  • Select Settings – General - Profiles & Device Management.
  • Select Army Training Support Center.
  • Tap the Trust “Army Training Support Center” button.
  • Trust Distribution: Army Training Support Center Apps on this device - tap ‘Trust’.
  • Exit from Settings and go back to your home screen.

Install apps:

  • Open the TAG app
    (Loading apps…).
  • Select and tap the app you wish to install.
  • Tap the ‘Open App Website’ or the ‘Install’ button.
  • If the app is a restricted app you must sign in to your AKO account.
  • Tap the ‘Install’ or ‘Get’ button.
  • Tap the ‘Install’ button.
  • Your app will now install onto your iOS mobile device.
Last Reviewed: 6/7/2016 4:10:55 PM